Delivering Next-Gen Mobility Solutions To Address Last-Mile Challenges with Innovation

Delivering Next-Gen Mobility Solutions To Address Last-Mile Challenges with Innovation
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    7 min
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    June 21, 2023 Last Updated: June 29, 2023


Delivering numerous packages that have been requested by numerous distinct consumers is the process of logistics. In the past, retailers had their own logistics divisions, but now it’s more customary for large firms to manage delivery. It is challenging to manage deliveries automatically, especially at peak times. Since the majority of a company’s revenue depends on “last mile logistics”, this step in the delivery process is referred to as the most crucial one. The complexity of last-mile delivery challenges is too enormous for people to manage on their own, hence automated last mile delivery software is used for the majority of everyday jobs.

Earlier techniques were adequate in earlier generations because the logistics sector prioritized safety over speed. Today last-mile delivery software equipped with Artificial intelligence (AI) and Machine learning (ML) acts as the ideal technology to integrate with logistics. Due to digitalization, things have changed and modern logistics cannot rely on old-fashioned approaches.

Here is a detailed guide on how last mile delivery solutions can reduce complexity and streamline business operations!

When Do Businesses Experience Peak Delivery Blocks?

Businesses in the logistics industry nowadays need to be adaptable as well as quick and safe. When huge organizations are involved, the packages’ destinations may change while they are in transit. Product packing, an emphasis on secure transportation, and scant route planning are all aspects of traditional ways of managing delivery operations. In order to account for these changes, the delivery scheduling and dispatch software must be updated. The demand is significantly greater during peak delivery periods, such as Black Friday. This is due to the fact, on such days every merchant will provide discounts, luring more clients to the delivery service. While that is advantageous from a corporate perspective, it also significantly raises the dangers.
Peak Delivery Blocks

If one of the shipments is delayed, it could ruin several more and cost the logistics firm money. When the logistics provider receives a large number of orders at once, delivery peaks occur. This occurs on holidays and other important events. These include occasions like Singles Day, Cyber Monday, and Black Friday. For merchants and logistics services, they frequently result in more revenues, but the rise in orders also raises the possibility of deliveries being handled improperly.

To lessen such errors, a SaaS delivery management system with AI and ML capabilities can be deployed. Businesses can lessen the likelihood of lost sales with the use of last-mile delivery software. It offers a nice dashboard where drivers, clients, and managers may access their individual portals to track deliveries.

Unraveling 6 Peak Issues Resulting in High Last-Mile Delivery Costs

Understanding the factors that contribute to last mile delivery challenges is crucial for the delivery sector. This will come in helpful when it’s time to figure out how to cut these costs.
last mile delivery challenges

1Delivery Failure

Failure rates rise if the logistics provider or the agent does not employ software to monitor the delivery job. It’s challenging to address this evident problem but a last mile delivery software can help. Even if same-day delivery services are fantastic and simplify many processes, there are some things they cannot control without the necessary software. One such instance is when the consumer is unable to predict the precise moment the delivery person would knock on their door. Customers missing the delivery agents’ arrival can result in failed deliveries.

2Shipping Charges

As time goes on, the delivery companies are typically influenced by client expectations. One of the things that clients now anticipate that the delivery providers to cover is shipping costs. According to a poll of 323 logistics companies, 57% of respondents claimed that their clients expect same-day deliveries. As a result, package shipping expenses increase. However, other data indicate that 93% of respondents like businesses that offer free shipping and same-day delivery. Thus, it is simple to understand how last mile delivery solutions with automated and effective delivery management procedures, help meet client requests and maintain shipping costs.

3Efficiency and Complexity

Last-mile delivery is frequently overly complicated because the process depends on so many static and dynamic aspects. Examples include locations in urban areas that appear to be close to one another but are actually difficult to reach due to traffic or other factors. The complexity has grown exponentially with the number of orders. Without a delivery management system, dealing with these is challenging.

4Inadequate Routing

Reduced population density results in higher prices and longer travel times. Due to this, implementing profitable and effective route plans for last-mile delivery becomes challenging.

5Temperature Regulation

Some products need to be kept at a specific temperature, which increases the cost of storage and shipping. Costs for storage, gasoline, and drivers increase because of these temperature-sensitive products.

6Unpredictable Changes

Last-mile deliveries become unpredictable due to abrupt route changes, route maintenance, or traffic congestion. This uncertainty may increase delivery delays, increasing the expense of your last-mile logistics operations.


8 Step Roadmap To Solve These Last Mile Challenges

Today’s logistics are increasingly customer-focused, therefore every transport and delivery assignment is unique. Companies are supposed to deliver things as quickly as the client requests. There is no getting around it anymore, therefore retailers hunt for logistics providers who can do the job, or they can even try to do it themselves. The numerous approaches to building a supply chain that holds up to the majority of contemporary demands are listed below.
Last Mile Challenges

1Purchase Your Own Fleet

The management of your transportation productivity and efficiency starts with this. Any business that wishes to have complete control over the transportation process must make fleet investments. By doing this, the company will increase efficiency and cut costs. However, this necessitates an initial outlay and dedication to maintenance done by last mile delivery software.

The second method of managing delivery and transportation, let’s say for small merchants, is to hire the best logistics providers who can also effectively analyze how the time was spent and meet other delivery requirements. To do this, one needs to be well-versed in the selection of such businesses. However, if your goal is to achieve maximum efficiency, relying on a third party is probably not the greatest option.

2Assigning the Correct Vehicle to Each Job

The trucks that will cover each of the delivery routes must be properly assigned, whether the logistics provider is a business with its own fleet or not. Correct choices must be made for each ordered goods in order for this to happen. This might appear straightforward at first glance, but because we’re dealing with last-mile logistics, every second counts. The stores and companies that frequently face these choices are all too aware of this. It is usually preferable to rely on last mile delivery solutions to assign the appropriate trucks to their individual delivery assignments in order to lower last-mile delivery costs.


This stage is crucial to the firm if your business model involves handling products before an order is placed. Because some products need particular handling while being stored, failing to follow the procedures outlined in this section could even result in financial losses for the company. In order to send the items off to their destination as soon as the order is received, the products must also be kept delivery-ready. Products must be prepared for both individual and large orders, and a delivery management system must manage packaging systems and other inventory.

4Routes’ Strategic Planning

When determining these choices, considerable consideration is given to the order amount, the weight and size of every box, and the distances between delivery locations. The state of the roads, vehicle mileage, route traffic, and occasionally even the health of the driver are all checked by modern software with sufficient characteristics.

Route optimization is an improvement over the conventional route planner. The last mile delivery software gives you access to analytics that may be used to forecast weather and traffic for the timely and safe delivery of critical orders.

5Maintenance of Vehicles

This needs to be handled concurrently with other jobs. The majority of current transportation firms are aware of the need to keep an efficient delivery process going nonstop. When there is a spike in demand, as there often is during shortages or festive times, it becomes much more difficult to meet these needs.

Businesses are able to keep an eye on the health of their vehicles thanks to software. Additionally, because of the software’s ability to identify peak periods, no harm comes to the company. Without taking care of the resources required for such a process, last-mile delivery cannot be completed.

6Clear Communication

The ability to communicate is crucial for performing effective deliveries, even though it is simpler to do so than some of the other difficulties that delivery and transport systems encounter. Information sharing between administrators, delivery personnel, and clients must be fluid and efficient. Without sacrificing the system’s accuracy, the customer’s privacy should be protected. If the processes are minor, effective communication can be managed by humans alone.

However, automated notification systems included with delivery software ensure that everyone in the business is always aware of important happenings. All of these are crucial components of the logistics services for distribution. In order to increase their customer base and revenue, several organizations combine these distribution methods with powerful mobile app development solutions.

7Invest for Transparency

Tools for visibility and direct consumer communication can lower the price of last-mile delivery. The last mile delivery management software gives real-time visibility reduces the number of botched deliveries. Costs associated with last-mile logistics delivery are decreased by reducing failure deliveries.

Driver and customer experiences are connected through a real-time visibility tool. Customers can prioritize deliveries using factors like delivery prices and options. Additionally, it keeps communication private. Consumers and logistics companies call for increased last-mile delivery visibility. Using Electronic Proof of Delivery, is extremely readily accomplished. It offers details about the locations where shipments are dropped off, who signs them, and when drivers deliver deliveries.

8Opt Last Mile Delivery Software

So, here we are! Quickworks is here to help you by automating bookings, digital wallets, and payments, as well as delivery operations, decreasing the need for manual paper-based systems, and streamlining shipping procedures. Not only will our last-mile delivery methods help organizations succeed, but they will also be able to demonstrate a superior delivery process with easier management.

Quickdelivery: A Single Solution to All Your Last Mile Problems

Solution to All Last Mile Problems

Some industries, like the healthcare sector and others, depend heavily on effective logistics management. The allocation of resources is a crucial aspect of a company and can significantly impact profits and effectiveness. This procedure can be adjusted to meet the stringent demands of product deliveries in the present era by employing best practices.

Quickdelivery, a last mile delivery software, keeps track of all of your delivery information in real-time. It offers sophisticated route optimization features that manage a number of fleet factors and handles last mile delivery challenges. Additionally, it includes a sophisticated delivery management system that communicates messages to the delivery agents and the consumer automatically.

Today last mile delivery solutions enable businesses to plan multiple deliveries, including shipping, tracking, and obtaining electronic proof of delivery. Quickworks offer mobile app development solutions to a variety of enterprises, starting with small to medium-sized retail firms. We focus on providing entirely transparent business solutions and real-time access to location and booking order details as well as real-time tracking of couriers.

Get in touch with our team and learn more about the process.


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