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Send Notifications To Customers

The Notifications module allows admins to broadcast messages directly to users, whether it’s about offers, updates, or important alerts.

Notifications Table Overview

Each notification entry displays:

  • Title – Header of the message
  • Message Content – Main body of the notification
  • User Type – Whether it was sent to all users or a specific segment
  • Status – Delivery confirmation

+ Send a New Notification

To create and broadcast a notification:
1. Fill in:

  • Notification Title
  • Notification Message
  • Choose to send notification to the user or restaurant
  • User Type (select a user/restaurant or send to all user/merchant)

2. Hit Send

The notification will instantly reach the user’s app!

On the top right side, there is a search bar. Use it to find past notifications and filter them by keywords from the title or message.

FAQ's

The Notification module allows the admin to send push notifications to users and merchants directly from the admin panel. It supports both bulk and individual messaging.

Admins can send general announcements, promotional offers, service updates, alerts, or any platform-related messages to users or merchants.

Yes, there is an option to send notifications to all users with a single click after entering the title and message.

Yes. Admins can select a specific user (or multiple users) from the list and send a notification directly to them.

Absolutely. Notifications can be sent to all merchants or to selected merchant accounts individually.

  1. Go to the Notification module in the admin panel.
  2. Enter the notification title and message.
  3. Choose the audience – all users, specific users, all merchants, or specific merchants.
  4. Click Send Notification. 

 

Yes, once the notification is sent, it is received as a push notification on the respective user or merchant app.

While not explicitly shown in the current module, a future enhancement can include logs or history of sent notifications. Currently, it is designed for real-time communication.

Generally, it’s advisable to keep notification titles and messages concise. While there’s no hard limit shown, keeping the message short ensures better readability on mobile devices.

No, this module is strictly for sending push notifications within the platform. Email and SMS functionalities, if required, would be part of a separate communication module.